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Solar and Electric Gates - General Data Protection Regulation (GDPR) Data Privacy Notice

The new Data Processing Regulation (GDPR) regulates storage and processing of personal data. Below is a summary of: what data we hold and why, how we use your data, your rights, who controls our data processes (our Data Controller), and how to contact us.

Company Details:

Solar & Electric Gates Limited,
Unit 20 Devonshire Meadows,
Broadley Park Road, Roborough,
Plymouth PL6 7EZ

Telephone: 01752 696811
Email: office2@solarelectricgates.co.uk

What Information we hold, and what we do with it
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the Data Controller’s possession or likely to come into such possession.

We collect and process personal data to enable us to provide products and services to our customers, maintain our own accounts and records and to advertise and promote our services.

We will only hold your personal data for as long as is necessary to fulfil the purposes for which we collected it. We will retain your information for any period required by law, such as for compliance with HMRC requirements. Where we are not under legal obligation to retain your information, we will determine what is necessary based on the lawful basis for processing and our legitimate interests.

At the end of the retention period, your personal data will be securely destroyed or anonymised so that associated information can be used in a non-identifiable way for statistical analysis and business planning.

You have the right to request that your personal data be erased. If you request that data be erased that is essential to enabling us to provide you with a product and/or service, we will not then be able to provide you with that product and/or service. If we are unable to comply with your request for specific legal reasons, we will notify you of these.

Our Lawful Basis for Processing your Personal Data
Our Lawful basis for holding and processing your information is legitimate interest: i.e. our requirement to have basic contact details in order to contact you concerning the services / products we are providing to you, and to inform you of any relevant information relating to those services.

Your Rights
GDPR gives you the following rights:
  • The right to be informed: To know how your information will be held and used (this notice).
  • The right of access: To see and verify records of your personal information.
  • The right to rectification: To ask us to make changes to your personal information if it is incorrect / incomplete.
  • The right to erasure (also called 'the right to be forgotten'): to request us to erase any information we hold about you.
  • The right to restrict processing of personal data: to request limits on how we use your personal information.
  • The right to data portability: if applicable: the right to ask us to supply you with a copy of your own information, if held electronically, in an easily machine readable form, so that it can be copied into another system.
  • The right to object: to be able to tell us that you don't want us to use certain parts of your information, or only to use it for certain purposes.
  • Rights in relation to automated decision-making and profiling.
  • The right to lodge a complaint with the Information Commissioner's Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in line with your permission, or if they are being stored unnecessarily.
For full information about GDPR including full details of your rights, please visit UK Information Commissioner's Office.

Contact Us
If you wish to contact us, please email our Data Controller using the contact details above.